What is mattress tension, and how do I choose the right one?

Mattress tension refers to firmness. Prestige Beds mattresses are available in soft, soft/medium, medium, medium/firm, firm and extra firm tensions. Choosing the right tension depends on your sleeping position, body weight, and personal comfort preferences.

Do Prestige Beds mattresses need to be turned or rotated?

Some Prestige Beds mattresses are no-turn, requiring only regular rotation, while double-sided mattresses benefit from turning and rotating to maintain comfort.

• No-turn mattresses only need rotating head-to-foot
  
  
• Double-sided mattresses should be turned and rotated regularly
  

Care instructions are provided with each mattress to help extend its lifespan.

Do Prestige Beds mattresses come with a guarantee?

Yes. All Prestige Beds mattresses include a manufacturer’s guarantee. Guarantee lengths may vary by model.

Is a mattress protector recommended?

Yes. A mattress protector helps prevent stains, improve hygiene, and protect your mattress warranty. If you are purchasing a mattress with a sleep trial, you must purchase or use a suitable mattress protector to comply with the terms & conditions.

Can I use a Prestige Beds mattress with any bed base?

Prestige Beds mattresses are compatible with most UK bed bases, including divans, slatted bases, and bedsteads.

Can Prestige Beds deliver and remove my old mattress?

Prestige Beds offers room-of-choice delivery and free old mattress removal and recycling as part of our Prestige & Committed commitment to sustainability

Finding the correct comfort level or tension for your mattress is a personal preference. However, if you are unsure which tension is best for you, you can use this scale as a guideline. 

Soft - Soft/Medium

Side sleepers up to 11 stone (70kg)

Medium - Medium/firm

All sleepers 11-16 stone (70-120kg)

Firm - Extra Firm

Front&Back Sleepers 16-20 stone+ (102-127kg+)